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Penticton Physiotherapy & IMS Clinic

Book an Appointment

Welcome to the Penticton Physiotherapy & IMS Clinic online booking page! From here, you can book & manage your physiotherapy & kinesiology appointments online 24/7. We offer direct billing to all major insurance companies, & offer a wide variety of physiotherapy services in our clinic.

To help get you connected with the right therapist for your issue, please see the following info:

  • For help with back, neck, shoulder, elbow, TMJ, wrist, hip, knee, ankle & foot pain, all of our physiotherapists are available to help you. They all see these conditions daily, & are experienced in helping resolve these problems.

  • If you require IMS/ Dry Needling, all of our physiotherapist’s perform this treatment & can help you.

  • If you have a pelvic health problem, please book with Tracey or Sofy. Please pick the ‘Pelvic Health First Visit’ option if it is your first visit, or ‘Pelvic Health Follow Up’ if it is a subsequent visit. Pelvic health treatments are for both men & women.

  • If you have a concussion or have vertigo/ a vestibular problem, please book in with Catherine, under the Vestibular/ Concussion appointment options.

  • Chris completes Running Physiotherapy Assessments & Rx.

  • If you have had a car accident within the last 90 days and ICBC is your insurer, you can book in with any of our physiotherapists. If you accident was longer then 90 days ago, please call the clinic first as you may not have approval from ICBC until we connect with them.

  • If you have a WorkSafe BC Claim, please do not book online, as not all of our therapists have availability to see you as often as WorkSafe BC would like. Please call the clinic at 250-493-1152 to arrange your appointment directly with our patient care coordinators.

  • Once you book, you will be emailed an online intake form which we ask you complete before attending your appointment. Please make sure you complete this form before your appointment with us.

Thank you!

Welcome to our online booking site

Treatments
Treatment

Physiotherapy

Physiotherapists are primary healthcare professionals who are involved with the diagnosis and treatment of injury and disease. We combine in-depth knowledge of the body and how it works with specialized hands-on clinical skills to help people lead healthier, more active lives with less pain and disability. All of our physiotherapists are certified and in good standing with the College of Physi... Read More

Physiotherapists are primary healthcare professionals who are involved with the diagnosis and treatment of injury and disease. We combine in-depth knowledge of the body and how it works with specialized hands-on clinical skills to help people lead healthier, more active lives with less pain and disability.
All of our physiotherapists are certified and in good standing with the College of Physical Therapists of BC, and have each taken extensive continued education courses in the diagnosis and treatment of musculoskeletal conditions. Everyday, we help people in Penticton like you recover from injury or illness and reach their full potential. Please note, if you would like to complete your physiotherapy session online over your computer, phone or tablet, please call our clinic at 250-493-1152 to arrange this!

Pelvic Health Physiotherapy

Our pelvic floor physiotherapists have specialized training to help people struggling with pelvic health issues. All appointments are completed in a private treatment room, and discretion is upheld at all times. The following conditions can be treated by our pelvic health physios: – Peri-natal care: pre and post-partum related pelvic/hip/sacroiliac/back pain – Urinary incontinence: str... Read More

Our pelvic floor physiotherapists have specialized training to help people struggling with pelvic health issues. All appointments are completed in a private treatment room, and discretion is upheld at all times.

The following conditions can be treated by our pelvic health physios:

– Peri-natal care: pre and post-partum related pelvic/hip/sacroiliac/back pain

– Urinary incontinence: stress incontinence, urge incontinence, mixed incontinence

– Urinary dysfunction: overactive bladder (frequency, urgency), incomplete emptying

– Bowel dysfunction: incontinence, urgency, constipation, incomplete emptying

– Prolapse: bladder, rectal, uterine (also known as cystocele, rectocele)

– Painful intercourse: vestibulodynia, dyspareunia, vaginismus

– Coccydynia

– Diastasis recti abdominals (DRA)

– Post-menopausal vaginal dysfunction

– Post-pelvic surgery pain and/or dysfunction

– Chronic pelvic pain: endometriosis, pudendal neuralgia, interstitial cystitis/bladder pain syndrome

Kinesiology

A kinesiologist is a university trained, primary healthcare professional who specialises in the science of human movement and the impact this has on a person’s health. They are also known as human movement specialists, and work in outpatient clinics throughout Canada. Kinesiologists help to both treat and rehabilitate injuries and chronic disease to keep an individual in optimal physical condi... Read More

A kinesiologist is a university trained, primary healthcare professional who specialises in the science of human movement and the impact this has on a person’s health. They are also known as human movement specialists, and work in outpatient clinics throughout Canada.
Kinesiologists help to both treat and rehabilitate injuries and chronic disease to keep an individual in optimal physical condition. Using a strong foundation in movement science, the kinesiologist creates and supervises rehabilitation and exercise plans tailored towards an individual’s specific condition and their goals and aspirations. Often these rehab plans our completed in our clinic gym, but may also be completed at a patient’s home, the Penticton Community Centre’s public swimming pool, or in public parks throughout Penticton.

Catherine Fussell

We would like to extend a warm welcome to Catherine Fussell, the latest physiotherapist to join our team!!

Catherine grew up in Vancouver and graduated from UBC in 2001 with her Bachelor of Science in Physical Therapy. She immediately moved to Whitehorse, Yukon for a two month position in outpatient orthopaedics and ended living there and working in private practice for 19 years.

She moved to Penticton in 2020, in search of a longer and hotter summer and to be closer to family.

Catherine enjoys working with people of all ages and activity levels. She uses a combination of manual therapy, IMS and exercise prescription to keep you moving and at your best.

With two kids in hockey, and seeing the high rate of concussion in that sport, she started to do more training in the treatment of concussions, vestibular rehabilitation and the cervical spine.

When not at work, she enjoys being outside running, mountain biking and skiing and trying to keep up with her active family.

We would like to extend a warm welcome to Catherine Fussell, the latest physiotherapist to join o... Read More

Mr. Phong Lee

Tracey McQuair

Tracey graduated in 2002 with her degree in Physiotherapy from the University of Alberta, following her BScKin from the University of Victoria. Two years, were spent working in Edmonton, AB working in the areas of private practice, university/high level athletics and functional capacity testing for WorkSafe.

Missing B.C., she moved to Penticton in 2005 with the lure of endurance sports and sunshine.

Since moving to Penticton she has been involved in private practice and worked towards achieving her Pelvic Health Certification. Tracey enjoys working with individuals of all ages with the goal of keeping everyone active.

Away from the clinic Tracey has been known to spend a few hours swimming, biking, or running. However, these days most of her ultra’s involve chasing her kids.

Tracey graduated in 2002 with her degree in Physiotherapy from the University of Alberta, followi... Read More

Trevor Reid

Trevor holds a Bachelor of Kinesiology from the University of the Fraser Valley and a Master of Physical Therapy from the University of British Columbia. Prior to completing his master’s, Trevor worked as an Athletic Trainer for varsity athletes where he gained invaluable experience treating various musculoskeletal injuries. Trevor takes an evidence-based and biopsychosocial approach to rehab, focusing on how the interactions between an individual’s biology and psychosocial components impact their recovery. Throughout his experiences, he has developed a passion for manual therapy, exercise and educating clients. He was part of a research team that helped review and revise the UBC Achilles Tendinopathy Toolkit. Trevor has continued his education and taken courses in IMS/dry needling, temporal mandibular disorders (TMD) and lumbo-sarcal disorders. In his spare time, Trevor can be found cycling, hiking, or golfing.

Trevor holds a Bachelor of Kinesiology from the University of the Fraser Valley and a Master of P... Read More

Alexandra Schell

Chris Stokes

Chris graduated from the Manchester Metropolitan University in 2007 with his degree in Physiotherapy, and worked in England until moving to Canada in 2010. Initially working at the BC Children’s Hospital in Vancouver, Chris moved to Penticton in 2014 and the Okanagan has been his home since.

Incorporating a number of physiotherapy techniques into his sessions including IMS/ dry needling, soft tissue release and exercise, Chris’s aim is get to the root of your problems and solve them. Chris is the physiotherapist who works with WorkSafe BC clients in our clinic.

When not working, Chris enjoys running along the channel, snowboarding up at Apex and following his beloved Leicester City Football Club.

Chris graduated from the Manchester Metropolitan University in 2007 with his degree in Physiother... Read More

Sofy Tsai

Sofy completed both her Bachelor of Kinesiology and Master of Physical Therapy at the University of British Columbia.

She started her career working in private clinics in Vancouver, where she focused on specializing in hand therapy and other musculoskeletal injuries. Since then, she has developed a special interest in pelvic floor physiotherapy and has taken many courses to advance her education. Sofy also enjoys working with the pediatric population. She spent some time working in both the inpatient surgical unit and outpatient clinic at BC Children’s Hospital.

Since moving to Penticton in 2023, she has been working at the hospital and the urgent primary care centre.

Her treatment philosophy includes listening to each person’s specific needs and providing an empathetic approach to physiotherapy. She ensures her clients have the most up-to-date practice through education, movement, and manual therapy.

Outside the clinic, Sofy enjoys staying active through sports and running. She is also an artist and spends some of her free time painting.

Sofy completed both her Bachelor of Kinesiology and Master of Physical Therapy at the University ... Read More

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Located at: 103-386 Ellis Street, Penticton
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Need Help? 250-493-1152 info@pentictonphysiotherapy.com